Strategy, Innovation and Leadership Advisor
Oregon State University BS, Industrial Engineering
Resides in Bellevue, Washington
Former Amazon Executive
Responsible for the launching and scaling the merchant integration team and played a key role in launching and scaling the Amazon marketplace business, which is now over 50% of all units sold at Amazon.com. Also responsible for the enterprise services business with responsibilities for Toys R Us, Target.com, NBA.com and other great brands.
Frequent keynote disruption speaker and one of the best innovation speakers, John leads workshops on a wide variety of innovation, internet of things, digital strategy, and creating a culture of agility, trial and error, scaling and accountability. His goal is to give people tools they can immediately use to operate differently.
Rossman Partners helps it’s clients compete and win in the digital era. I work with my clients to both define strategy and create change for the organization. Bringing a broad range of expertise and trusted partners to the table, I first listen and understand, and then help create a customized approach for your situation.
Sought after expert commentary regarding Amazon as interviewed by New York Times, CNBC, Yahoo Finance, Bloomberg, BBC, Geekwire and many others.
Author of Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader. Published by McGraw Hill. Order your copy today at Amazon HERE
Author of The Amazon Way on IoT: 10 Principles for Every Leader from the World’s Leading Internet of Things Strategies. This is a must-read for business people wanting to understand how connected devices could impact their business and industry and who need to build a strategy and culture for IoT.
Author of The Amazon Way: Amazon’s 14 Leadership Principles. In The Amazon Way, John introduces readers to the unique corporate culture of the world’s largest Internet retailer, with a focus on the fourteen leadership principles that have guided and shaped its decisions and its distinctive leadership culture — as only an insider could do.
Mr. Rossman is an expert at digital business models, operations and organizing programs. He has led engagements on developing innovation processes, Internet of Things strategies, marketplace and API driven platform business models. He is a sought after speaker on creating a culture of operational excellence and innovation. Mr. Rossman has worked with clients across various industries, including retail, insurance, education, healthcare, consumer products, industrial products and transportation.
Mr. Rossman’s notable assignments include T-Mobile, The Bill and Melinda Gates Foundation, Microsoft, Nordstrom and several of the world’s leading retail and insurance organizations.
Prior to Rossman Partners, John was an executive at Amazon.com where he played a key role in launching the Marketplace business and third party selling platform, and led the enterprise service business.
KEY MEDIA INTERVIEWS
Digital and Innovation Advisor
Resides in Bainbridge Island, Washington
Former Amazon Executive
Vice President of Merchant Services and Sales with Amazon where he was in charge of the commercialization of Amazon’s overall enterprise services business and responsible for driving enterprise direct sales, channels, alliances, and partnerships.
Mr. Arens was a Managing Director at managing consulting firm Alvarez & Marsal. Prior to that he was Vice President of Merchant Services and Sales with Amazon where he was in charge of the commercialization of Amazon’s overall enterprise services business and responsible for driving enterprise direct sales, channels, alliances, and partnerships.
Mr. Arens was a senior executive at Syncra Systems, a supply chain management company providing B2B internet-based collaborative planning, forecasting, and replenishment solutions. Mr. Arens started his career at IBM and served in various senior level sales management roles during IBM’s historic transformation from a hardware company to a services company. When he left he was responsible for IBM’s overall global B2B market place initiatives.
Frequent keynote speaker and leads workshops on a wide variety of innovation, internet of things, digital strategy and creating a culture of agility, trail and error, scaling and accountability. My goal is to give people tools they can immediately use to operate differently (like we would at Amazon). Please contact me to discuss your event ([email protected])
Consultant to CEOs
Mr. Arens’ specialty is creating pragmatic digital strategies based on Amazon’s principles of leadership and customer innovation. Wes collaborates closely with CEO’s to refine their own vision for digital, define their unique market point of view for superior customer value, and build a roadmap to improve business outcomes. He knows the hard questions necessary to challenge and transform the business and can objectively assess internal capabilities and gaps and illuminate blind spots including talent acquisition. In the end Mr. Arens helps organizations build a plan to accelerate the speed and quality of day to day decision making. His approach has helped dozens of companies unlock their own brand of innovation and prioritize the bets necessary to transform and improve results.
Mr. Arens has over thirty years of experience as a high tech senior operator and successfully advising Fortune 500 companies across multiple industries on digital strategy. His notable clients include Kirby Corporation, Patterson Companies, Georgia Pacific, Iron Mountain, Boeing, Intralinks, True Blue, Regence Blue Cross, inBloom, The Bill and Melinda Gates Foundation, and Microsoft. He has been a keynote speaker to the Hunter Miller Group, UNC Kenan-Flagler Business School, Damco/Maersk, Park City Group, Country Financial, Sios Technology, and ATB Canadian Bank.
- Preeminent independent authority on Amazon.com
- Digital disruption
- API driven business models and architectures
- Internet of Things strategies, business models and programs
- Customer experience
- Customer self-service
- Company integration
- Distribution and sales channel management
- Large scale merger planning and integration
- Systems and process integration
- Multi-channel integration
- Large-scale program management
- Social sector multi-party complex engagements