What is innovation? Does every company need to pursue it? Our minds, fed by media, likely think of innovation as...

What is innovation? Does every company need to pursue it? Our minds, fed by media, likely think of innovation as...
How can we become “customer centric” when we don’t have a shared understanding of what we are trying to accomplish?...
[The following is adapted from The Amazon Way] “Operate by principles that are so clearly laid out that their logic...
Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader was released just over a year ago. The book, as of...
https://www.forbes.com/sites/stevedenning/2019/12/15/mind-opening-business-books-of-2019/?sh=40109c296d1c
It's funny how different ideas from Think Like Amazon strike a chord with different readers. I got a request to share...
In 2015, New York Times journalists Jodi Kantor and David Streitfeld published an explosive story about Amazon's...
It’s a sunny Saturday morning in Southern California. I stopped at my local pharmacy, a large national chain, to pick...
I appreciate that Think Like Amazon has been recognized by Shep Hyken on Forbes to his best 10 books of 2019. Top 10...
John was an executive at Amazon.com where he played a key role in launching the Marketplace business and third-party selling platform and led the merchant services business.
A cool visualization poster of The Amazon Way. Yours free to download